Your Privacy Questions Answered
We collect your name, email, phone number, date of birth and residential address during registration. When you make your first deposit via DANA, OVO, GoPay or QRIS, we also record your payment method and transaction ID for verification and fraud prevention.
Core transaction and payment records are retained for seven years to comply with financial regulations. Your contact details, preferences and game history are deleted within 90 days of closure. You can request early deletion of non-essential records via our support team.
Yes. Log into your account and visit Settings > Privacy & Data to download a summary instantly. For a complete, formal data-access report, contact our support team via live chat or email and we'll deliver full documentation within five working days.
We share data only with licensed payment processors (for DANA, OVO, GoPay and QRIS handling), fraud-detection partners and legal authorities where local law requires. We never sell your information to advertisers, data brokers or unrelated third parties.
All payment details are encrypted using industry-standard SSL encryption. DANA, OVO, GoPay and QRIS transactions route through PCI-compliant processors. Your account password is hashed and never stored in plain text. Enable two-factor authentication in Settings for added security.
We use functional cookies to keep you logged in and preference cookies to save your game selections. Analytics cookies help us measure page speed and user behaviour. You can disable non-essential cookies in your browser settings without losing core login functionality.
In any acquisition or ownership change, your personal data remains subject to this privacy policy or a materially similar one. We notify you of material changes via email. Depending on local law, you may have the right to request data deletion before a transition takes effect.
